Guesty Copilot aims to simplify a task that often gets pushed aside in the day-to-day running of short-term rentals: helping managers understand what is really happening across their properties. Which rental has lower occupancy? Which platform generates more revenue after commissions? How much revenue did an apartment generate, excluding cleaning fees?
The answers may already be available in the property management system, but gathering them takes time, filters and comparisons. Guesty offers a different way to find this information: users type their question in plain language, and the tool retrieves the answer from their account data. According to the company, it can analyse booking, revenue, availability and guest review data.
Which booking platform performs better?
One of the most useful applications involves comparing booking channels. The platform that generates the most bookings is not necessarily the one that delivers the best financial result.
The Guesty Copilot user guide includes questions about occupancy by property and channel, with a breakdown of occupied and available nights, booking numbers and average length of stay. Users can also request information on commissions and revenue for a specific period.
For managers, this comparison provides a starting point for decision-making. If one channel brings in many short stays, they also need to consider the cost of more frequent guest changeovers. If another secures longer bookings, it may offer different value to the business, even at a lower nightly rate.
What you can ask about a property
Guesty suggests specific questions that help users isolate the information they need. Examples include:
- What were the property’s average daily rate and total revenue over a specific period?
- How much revenue did it generate excluding cleaning fees?
- Which Airbnb host commissions were recorded?
- What was the occupancy rate by booking channel?
- Which cancelled bookings retained revenue?
These capabilities are described in the platform’s official guide.
The key is to give the question a clear focus. Instead of asking “How are my properties doing?”, it is more useful to specify the property, the period and the metric the user wants to examine.
It is also necessary to distinguish between the revenue shown in the system and the business’s final profit. An amount after commissions does not mean that all maintenance, staffing or operating costs have been deducted.
Better preparation before speaking with the owner
For property management companies, Guesty Copilot can also make it easier to prepare owner updates. Guesty presents creating reports on occupancy, revenue and performance drivers as one of the tool’s main uses.
A discussion about lower income becomes more meaningful when the manager can explain what changed. Were fewer dates available? Did the rate fall? Were there more cancellations? Did the length of bookings change?
Bringing the figures together helps identify the problem. Choosing the right action, however, still requires knowledge of the property, the market and the owner’s goals.
How to use Guesty Copilot
According to Guesty’s help centre, access is currently available to users with administrator permissions, meaning Admin users. The tool opens from the top navigation bar of the account and appears in a side panel, where users submit their questions. The official instructions describe using questions in English.
When an answer includes a table, users can download a report as a CSV file and display the data in a chart. The conversation is not retained when the panel is closed, so users need to save any results they want to keep.
A practical starting point for hosts is to choose two or three recurring questions and review them each month using the same criteria. This way, easier access to data can translate into systematic performance monitoring.
