Travel Medical Assistance is a new, innovative service that helps hosts, property managers, and short-term rental companies protect their international guests when they need medical help away from their home country—meaning real medical assistance for international guests at the critical moment.
A service that covers a real gap in hospitality
This is a unique solution addressing a clear gap in the hospitality sector: immediate access to medical support for guests staying in Airbnb properties, villas, apartments, and vacation rentals.
What happens when an international guest needs medical help?
What happens when an international guest gets sick at your Airbnb or vacation rental and doesn’t know where to turn? For many hosts, this can be a stressful situation. For the guest, it can be even more challenging: they are in an unfamiliar environment, often facing a language barrier, and unsure where to find a doctor or how quickly they can be treated.
Travel Medical Assistance provides the solution. The service offers 24/7 telemedicine and, when needed, a doctor sent to the hotel, the Airbnb, or the guest’s accommodation—meaning a real “doctor at the accommodation” experience when required. Coverage is available across 5 continents, 107 countries, and more than 450 destinations.
Complementary to travel insurance: What is the difference?
The service works complementary to travel insurance. Travel insurance covers the expenses. Travel Medical Assistance helps the traveler find a doctor immediately, speak with a specialist via telemedicine, and receive real help when they need it—especially when we are talking about medical assistance for international guests who are not familiar with the local healthcare system.
Why it is a competitive advantage for hosts and property managers
For hosts and property management companies, this can be a significant competitive advantage. The ability to offer greater safety, support, and “doctor at the Airbnb” increases guests’ trust, strengthens the feeling of care, and differentiates your accommodation in a market where the options across Airbnb, villas, and rentals are continuously increasing.
Purchase and partnership: How the service can be offered
Purchase is completed online in just a few minutes, with immediate policy issuance either to the host or directly to the host’s customer. At the same time, there is an option for partnership and commission for hosts, property managers, and booking companies that want to offer the service to their customers as added value in hospitality.
The hosts who today offer greater safety and real support to their guests—especially with organized medical assistance for international guests and the option of doctor at Airbnb when needed—will be the ones who stand out even more tomorrow.
For more information
Kostas Sotiriou
Tel. +30 694 927 0277
sotiriou@travelmedicalassist.com
info@travelmedicalassist.com
