PrimeHost’s AI “partner” introduced to the Greek market. An artificial intelligence tool, specially trained in short-term rental properties with the sole objective to facilitate property managers, significantly reducing the time taken on repetitive daily tasks as well as any friction with guests.
Those who are actively involved in the short-term rental business are well aware of the daily feats they have to face in order to keep the level of hospitality high and guests happy. Answering endless inbox enquiries, the demanding scheduling of turnovers & the constant maintenance of accommodation are by far the most time-consuming daily tasks of a professional manager.
Guest Communication
“What’s the wifi password?” “Where should we eat?” “How do we check in?” No matter how many automated messages there are, it is impossible to deal with this endless cycle of questions which consume a large part of the administrator’s working day.
PrimeHost’s AI partner learns from conversations and communication between the guest and the host (it’s constantly learning) as well as from the actual listing information on the platforms, to provide a definitive solution to the problem:
Suggested answers by PrimeHost’s AI partner
As soon as a new message arrives, it immediately prepares comprehensive responses, which are ready for use. The admin can choose to either use the automated responses or edit them to better suit their tone or style.
PrimeHost’s AI partner direct communication
It doesn’t take long for the AI partner to be highly trained. The administrator can check the similarity of responses by message category and safely select the days & times they prefer communication to be automated. If the message is of an urgent nature, or when the AI partner doesn’t know the correct answer, it will notify the administrator.
Cleaning schedule & passport numbers
It also signals the end of using “check-in forms” and links that visitors routinely ignore or distrust. All the admin needs to do is ask in the chat for the visitor’s arrival time, departure time & passport number. The AI partner collects the answers and uses them to deliver the cleaning schedule ready to use, as well as to facilitate the search for passports that need to be declared to the AADE.
Repair of damage or cleaning problems
Whether it’s a washing machine that needs fixing, a lightbulb that needs replacing, or a stained bedsheet that needs changing, PrimeHost recognizes situations and automatically creates a daily “task”. The admin can then easily share them with colleagues and will be notified when the problem is solved.
Meet PrimeHost at the ShortStay Crete Conference
PrimeHost will be an Exhibitor at the ShortStay Crete Conference 2024, on 02/11/2024, in Chania, Crete, where they will present new AI tools that bring a real revolution to the short-term rental industry. In addition, a workshop entitled “A New Era for Hosts: streamline operations with advanced AI solutions” has been organized in the adjacent hall
More info: primehost.ai
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