Visitors’ luggage, no matter how necessary, often makes it difficult for them to move freely around the destination before and after check-in and check-out. It is this need that makes it necessary for managers of short-term rental accommodation to provide a luggage storage solution.
The problem of visitors’ luggage
When travelers arrive at a destination, there is usually a gap between their arrival and the time they can check into their accommodation, as well as between their check-out and their departure time. This problem causes anxiety and inconvenience for travelers who are looking for safe places to leave their luggage so that they can explore the city at their leisure.
The LUGGit solution
Ricardo was an accommodation manager in Porto, Portugal. The most common message he received from his guests was whether there was a place to store their luggage after checking out.
So he decided to find a way to make it easier for them. And, along with the guests, to make it easier for other managers who were struggling with their guests’ luggage.
So in 2019, he created the innovative LUGGit service.
LUGGit offers a reliable solution to the problem of luggage storage. Through an app, travellers can request the collection, storage and delivery of their luggage in real time or in advance. The service is provided by independent drivers, called Keepers, who manage the collection and delivery of the luggage.
How it works
Application: The traveler requests the service through the LUGGit application.
Receipt: A Keeper collects the luggage from the point selected by the traveler.
Storage: The travelers’ luggage is securely stored.
Delivery: The luggage is delivered at the point and time specified by the traveller.
The comparative advantage of LUGGit is the fact that the traveller does not have to travel to check in their luggage for safekeeping and then to pick it up. The driver/keeper picks it up from the location and delivers it to the designated point. For example, he may pick it up from the accommodation and deliver it to the airport. He can even check her in and the traveler can meet her directly at her destination.
Benefits for accommodation managers
The need for luggage storage solutions for short-term rental managers is more urgent than ever. Adopting and integrating innovative services such as LUGGit can significantly improve the traveler experience, create new revenue streams and contribute to the success and competitiveness of short-term rental accommodation.
Enhance the guest experience: Guests appreciate the comfort and convenience of luggage storage. This improves their overall experience and increases the likelihood of positive reviews and repeat bookings.
Save space and resources: Outsourcing luggage storage allows managers to save space and avoid the need for additional staff to handle luggage.
New revenue streams: Accommodation managers can offer this service as an added benefit to their customers, generating new revenue streams.
LUGGit is now in Greece
LUGGit has won many awards and prizes for its innovative approach to baggage management. The company has expanded to cities such as Lisbon, Porto, Barcelona, Madrid, Malaga, Prague and Florence.
And now also in Athens!
If you are an accommodation manager and would like to offer your guests an easy and safe way to store their luggage and earn money at the same time, you can find out how to work with LUGGit for FREE here.
Major accommodation managers around the world are already recommending LUGGit to their guests.